Privacy Policy

1. Information We Collect

We collect information you provide directly to us — name, email address, phone number, delivery address — when you create an account, place an order, or contact us. We also automatically collect device and usage information (IP address, browser type, pages visited) via cookies and similar technologies.

2. How We Use Your Information

We use collected information to process orders, send order confirmations and shipping updates, respond to your requests, personalise your shopping experience, and improve our website and services. We do not sell your personal data to third parties.

3. Information Sharing

We share data only with trusted third parties required to fulfil your order (payment processors, logistics partners) and as required by law. All partners are contractually bound to data protection standards.

4. Cookies

We use essential cookies for shopping cart and session management, and optional analytics cookies to understand usage patterns. You may disable non-essential cookies in your browser settings.

5. Data Security

We implement industry-standard security measures including HTTPS encryption, hashed passwords, and regular security audits. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.

6. Your Rights

You may access, update, or request deletion of your personal data at any time by contacting us at privacy@kraftik.in. We will respond within 30 days.

7. Contact

For privacy-related queries, email privacy@kraftik.in or write to Kraftik, 42 Furniture Lane, Jodhpur, Rajasthan 342005.